1. Introduction

At Egiftcardsworld, accessible from https://egiftcardsworld.in, protecting your privacy is our top priority. This Privacy Policy explains how Mahadev Digital Gift Cards Venture (“we”, “our”, “us”) collects, uses, shares, and safeguards your personal information in compliance with applicable Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By accessing or using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect the following personal details when you use our platform:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address (if applicable)

  • Payment details such as UPI ID or masked card information (processed securely via third-party payment gateways)

b. Transaction Information

  • Gift card purchase details

  • Order ID and payment confirmation

  • Transaction timestamps

  • Delivery and redemption logs

c. Technical & Usage Data

  • IP address

  • Device type, browser, and operating system

  • Pages visited and time spent on the website

  • Referral source and usage behavior (via analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and deliver e-gift card orders

  • Communicate order confirmations, updates, and support messages

  • Send promotional or marketing communications (with opt-out options)

  • Improve website performance and user experience

  • Detect, prevent, and investigate fraud or unauthorized activity

  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share limited information with:

  • Payment gateway providers for secure transaction processing

  • Gift card brands or aggregators for order fulfillment

  • IT service providers for website hosting, security, and analytics

  • Government or law enforcement authorities when required by law

All third parties are required to follow strict confidentiality and data protection standards.

5. Data Security

We implement industry-standard security practices, including:

  • SSL encryption across the website

  • Secure server infrastructure

  • Restricted and role-based access to sensitive data

  • Continuous monitoring for suspicious or fraudulent activities

Note: We do not store your complete payment details on our servers. All payments are handled securely by certified third-party payment gateways.

6. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality and user experience

  • Remember user preferences

  • Analyze website traffic and performance

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction or deletion of your information

  • Withdraw consent for data processing (subject to legal and transactional obligations)

  • Raise a complaint regarding misuse of your data

To exercise these rights, please contact us using the details provided below.

8. Retention of Information

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal, regulatory, or accounting requirements

  • Prevent fraud or misuse

Data may be retained in anonymized form for analytics and research purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. Users are encouraged to review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately. Users are advised to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:

Mahadev Digital Gift Cards Venture
📍 Address: Ramamurthy Peta, Kavali – 524201, Andhra Pradesh, India
📧 Email: egiftcardsworldonline@gmail.com
📞 Phone: +91 7989457821
🕘 Business Hours: Monday – Friday (9:00 AM – 6:00 PM)